Flower Delivery & Condition

For the best results, we need to receive your flowers within 1-2 days of your event. The condition we receive your flowers is how they will look after they are freeze-dried. You can either deliver them to our studio or arrange for us to meet you if you are within 60 miles of Chehalis for an additional fee. Please keep flowers in water and away from direct sunlight until drop-off or pickup. Some flowers do not do well in the refrigerator, so please ask your florist if it is safe for your flowers to be placed in the fridge until you can bring them to us. Do Not place flowers in the freezer.

All flowers accepted and preserved by The Dried Blossom Co. will remain our property until all charges associated with the preservation are paid in full.

Our current turnaround time is up to 6 months.

If there is damage to the flowers when we receive them, I'll contact you through email or messenger with the following options:

• Continue with your order — please note if you opt for this option, the finished results will not be the same as flowers in good condition, or there might not be enough flowers left that will be able to be used.
• Replace the wilted flowers with flowers that we will try to match as close to your original flowers as possible, or if the whole bouquet has arrived wilted, a replica bouquet can be discussed. This will delay your order as I would need to order replica flowers, which will also involve the additional costs of replacing your original bouquet.
• Cancel your order. If you opt for this option, there are absolutely no refunds. It is the client's responsibility to ensure their flowers arrive with me in good condition.

A non-refundable deposit of $25.00 - $150.00+ depending on the size of your order is due at the time of booking or when I receive your flowers to hold a space in the freezer and then three months to pay the remaining balance. Please be aware that your custom display will not go into production until the balance is paid in full.

If your invoice has not been paid in full by the end date of the final reminder, I reserve the right to cancel your order and recycle your flowers. Please only use an active email or message app. and add me to your contacts. Sometimes emails may go into your spam/junk folder. Late payments could delay orders.

Once you have booked with me, please ensure all contact information regarding your order is current.

Deposits are non-refundable.

Due to the organic nature of flowers, slight variations in color and form are natural and not grounds for refund.

We do not dry every flower that are brought to us. We will pick the ones in the best condition. We have the right to decide which preservation process and color enhancement will work the best on your flowers.

Depending on which display you choose, we may ask you to send extra flowers, for example, a bridesmaid bouquet, to have enough flowers to fill the display.

We will only use the displays we build or ones that are approved for dried flowers from businesses we work with.

Additional pieces (ex. ribbons, photos…) can be added to your order once your initial order has been made. I can assess how many flowers/petals are remaining and we can then discuss appropriate additional items.

We only offer drop-offs or pickups at our studio in Chehalis. If you are within 50 miles of Chehalis, you can arrange for us to pick up your flowers or deliver your finished display for an additional fee. We do not ship.

We cannot accept responsibility for any poor results if your flowers arrive at our studio in poor condition.

Flowers: White/light flowers usually fade faster than colorful flowers when dried because of differences in pigments, structure, and light sensitivity. Because of this, they can dry off white, ivory, yellow, beige, or brown. This is completely normal and results can vary with different white flowers, the same variety of white flowers, and from flowers within the same bouquet. Products where color enhancement is included, white/light flowers will be enhanced as close to their natural color as possible.

Any flowers that are not used for your display will not be returned after we are finished.

Your flowers are a natural product and can change color with age. Keep your display pieces away from direct sunlight, away from heat sources, and anywhere that is humid or damp.

Please ensure your flowers are displayed and stored according to the instructions that will be provided when your order is returned to you. Once you take possession of your display we cannot be held responsible for anything that occurs with the flowers or the display.

The Dried Blossom Co. cannot be responsible for any aging, fading, or color change after you have received your display.

We cannot be held responsible for the loss/damage of your flowers while in our care due to fire, storm, loss of electricity, flood, mechanical failure or any other event beyond our control. Please note that liability is strictly limited to the amount of money that you have paid and no further compensation would be offered in these circumstances.

All orders are custom, no two bouquets are the same and no two bouquets will produce the same results, the finished pieces will vary because of their own individual variety of flowers.

We have the right to publish images of your finished display on all forms of social media.

Our current turnaround time is up to 6 months. Prices are subject to change at any time. Please read Terms & Conditions before booking your event.